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Policy Information

Privacy Policy

Lucky Duck™ is committed to protecting your privacy. We may collect personally identifiable information about you which helps us improve your overall shopping experience. We will not sell your personal information to any third party.


Security Policy

We are committed to always keeping your personal and payment information safe. We use Secure Socket Layer technology, such as GeoTrust, to ensure your transactions are protected. This system encrypts your personal information so that it cannot be read over the internet. It is important to state that no website is 100% hacker proof, so it is important that you take your own reasonable security measures.


Shipping Policy

We guarantee that your product will be shipped out 1-2 business days after your order has been placed. Please call customer service 715-338-3183 with any questions or concerns.


Warranty/Refund Info

Lucky Duck™ warrants their products against all manufacturing defects for a period of 1 year from date of purchase. Proof of purchase is required. Abuse of the product (submerged in water, dropped, mistreatment etc.) is not covered. Please return and exchange the defective unit to the store where you purchased the product. If the store will not accept the return, please call customer service at 715-338-3183.

Lucky Duck™
A Division of Expedite International Inc.
1950 8th Ave. 
Baldwin, WI 54002

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